Anti-corruption, Anti-bribery & Anti-money Laundering
Chunghwa Telecom stand by the principle of zero tolerance for corruption. The "Anti-Corruption, Anti-Bribery, and Anti-Money Laundering Policy" has been stipulated to establish clear principles against corruption and bribery that covers all the business interactions. The subjects covered in the policy include Directors, employees, suppliers, etc. Through the internal control mechanism, education, trainings, etc., we relentlessly implement the Anti-corruption and Anti-money Laundering Policy and elevate the transparency for an ethical management.
To exercise anti-corruption practices, we planned to introduce ISO 37001 Anti-bribery management system in 2024 to ensure our daily operations in compliance with relevant legal requirements. By establishing preventive and monitoring mechanisms, we aim to mitigate the legal risks and penalties arising from corruptive conducts.
Hence, we have formulated the Anti-Fraud Execution Plan, set indicators to include compliance of employees with Ethical Corporate Management Best Practice Principles, Code of Ethics, and Anti-Corruption, Anti-Bribery, and Anti-Money Laundering Policy for risk control. Through regular (monthly) tracking and supervision, we checked 115 cases and promoted with 516 anti-corruption-related case studies in 2023 to avert any actual or potential corruptive conduct.
Internal & External Audit of Anti-corruption
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| External Audit | SGS-Taiwan is commissioned to carry out the independent third-party audit on the anti-corruption implementation each year on a regular basis (with the operating sites 100% covered), based on which it issued the verification statement. |
Anti-money laundering is increasingly emphasized across the international community. The anti-money laundering policy has been in place to protect Chunghwa Telecom from losses arising from involvement in criminal acts relevant to money laundering; and prevent potential danger to the society and livelihoods. We firmly adhere to regulations pertaining to anti-money laundering and adopt a zero-tolerance principle for money laundering crime, demonstrating Chunghwa Telecom's determination in money laundering crime prevention.
Anti-competitive Conduct
To maintain and continuously improve the business marketing quality, and protect the right and interests of consumers, regarding the marketing and promotion of products and services, we have formulated the Corporate Marketing Standards as the highest guiding principle for business operations and legal compliance. In addition, the conformity with the standards is included as one of the appraisal items for senior executives.
In 2023, there was one case where the Company was fined NT$40 million by the Fair Trade Commission for alleged violation of the regulations in the Fair Trade Act on concerted action. The Company upholds provision of reasonable rates, protection of consumer rights, and respect for the fair trade mechanism on the market as the purposes thereof in service. Hence, there is no motive nor necessity for the Company to engage in concerted action. As such, the Company has filed an administrative litigation against the case, requesting revocation of the administrative sanction.
Documents
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Chunghwa Telecom Anti-corruption, Anti-bribery, and Anti-money Laundering Policy